PRIVACY POLICY

The Steady Club ("we", "us", or "our") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Steady Club is hosted on the Wix.com platform, which enables us to provide the Services to you. 

 

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. This Privacy Policy is formulated in accordance with the Personal Data Protection Act 2012 of Singapore and the Personal Data Protection Act 2010 of Malaysia (collectively referred to as "PDPA"). If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. 

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and explicitly consent to the collection, use, processing, and disclosure of your information as described in this Privacy Policy. 

 

Personal Information We Collect or Process 

 

When we use the term "personal information" or "personal data", we are referring to information that identifies or can reasonably be linked to an identifiable individual. We may collect or process the following categories of personal data, depending on how you interact with the Services and as permitted or required by applicable law: 

 

• Contact details including your name, address, billing address, shipping address, phone number, and email address. 

   

• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details. 

   

• Account information including your username, password, security questions, preferences, and settings. 

   

• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel and your past transactions. 

   

• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry. 

   

• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. 

   

• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services. 

   

Personal Information Sources 

 

We may collect personal data from the following sources: 

 

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal data; 

   

• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar tracking technologies utilized by Wix; 

   

• From our service providers including when we engage them to enable certain technology and when they collect or process your personal data on our behalf; 

   

• From our partners or other third parties. 

   

How We Use Your Personal Information (Purposes of Processing) 

 

Depending on how you interact with us or which of the Services you use, we process your personal data for the following purposes: 

 

• Provide, Tailor, and Improve the Services. To perform our contract with you, process payments, fulfill orders, remember your preferences, send account-related notifications, process transactions, manage your account, arrange shipping, facilitate returns/exchanges, and create a customized shopping experience. 

   

• Marketing and Advertising. To send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements based on your activity, subject to your clear consent where required by the PDPA. 

   

• Security and Fraud Prevention. To authenticate your account, provide secure payment processing, detect and prevent fraudulent, illegal, unsafe, or malicious activity, and secure our services. 

   

• Communicating with You. To provide customer support, respond to your inquiries, and maintain our business relationship with you. 

   

• Legal and Regulatory Compliance. To comply with applicable laws in Malaysia and Singapore, respond to valid legal processes, law enforcement demands, or government agency requests, and enforce our terms and policies. 

   

How We Disclose Personal Information 

 

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes subject to this Privacy Policy: 

 

• With Wix, vendors, and third-party service providers who perform functions on our behalf (e.g., IT management, payment gateways, data analytics, customer support, cloud storage, logistics, and shipping). 

   

• With business and marketing partners to provide marketing services and advertise to you, strictly in compliance with direct marketing provisions under local laws. 

   

• When you explicitly direct, request, or otherwise consent to our disclosure of certain information to third parties. 

   

• In connection with a business transaction such as a corporate merger, acquisition, or asset sale. 

   

Cross-Border Data Transfers 

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications on secure servers behind a firewall. 

 

As Wix operates globally, the personal data we collect from you may be transferred to, stored, and processed in countries outside of Malaysia and Singapore. When transferring your personal data outside your home country, we ensure that the recipient country provides a standard of protection to the personal data that is comparable to the protection provided under the Singapore PDPA and Malaysia PDPA. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. 

 

Your Rights (Access, Correction, and Withdrawal of Consent) 

 

You have specific rights under the PDPA regarding your personal data. You may: 

 

1. Request Access: Ask for a copy of the personal data we hold about you and information regarding how it has been used or disclosed. 

    

2. Request Correction: Ask us to correct or update any inaccurate or incomplete personal data we hold about you. 

    

3. Withdraw Consent: Withdraw your consent for the collection, use, or disclosure of your personal data at any time (e.g., opting out of marketing emails). 

    

Please note that withdrawing consent may limit our ability to continue providing the Services to you. 

 

Contacting Our Data Protection Officer (DPO) 

 

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at: 

 

• Email: thesteadyclub.co@gmail.com