REFUND POLICY

Return & Refund Policy

Thank you for shopping with us. We take pride in the quality of our products and the health and safety of our community. Please review our return and refund guidelines below before making a purchase.

 

Non-Returnable Items (Hygiene Policy)

Due to strict health and hygiene regulations, all sales of socks and intimate apparel are final. We cannot accept returns, exchanges, or issue refunds for these items once they have been dispatched from our fulfillment centers. This policy ensures that every customer receives brand-new, completely sanitary products.

 

Damaged, Defective, or Incorrect Items

Your satisfaction is our priority. If you receive an item that is defective, damaged, or if we accidentally shipped the wrong product, please contact us within 7 days of receiving your package.

• To initiate a claim, email us at TheSteadyClub.co@gmail.com with your order number and a clear photo of the item’s condition.

• Once verified, we will arrange for a replacement or issue a full refund at no additional cost to you.